Yes, we offer free shipping within Europe on orders over €150. For orders below this amount, we charge standard shipping costs.

Want to see, feel, or try on our baby carriers in person? You can! Besides our online shop, LUMBAYA is also available at select stores in the Netherlands.

Visit one of the sales outlets below:

📍 The Baby Boutique
Amsterdamseweg 504
1181 BX Amstelveen

📍 The Little Parade
Gerard Doustraat 154
1073 VX Amsterdam

📍 Villa Dorrestein
Heronhof 89
2914 KE Nieuwerkerk aan den IJssel

Are you a retailer interested in adding LUMBAYA to your product range? Feel free to contact us at info@lumbaya.com

Yes, you can return or exchange your order within 14 days of receipt, as long as it's unused and in its original packaging. Once approved, you'll receive a return label and further instructions. View our full returns policy here .

Our baby carriers are one size fits all and suitable for various carrying positions: front carrying and back carrying. You can view our instructions and video tutorials for clear explanations. View all instructions here .

Yes, our baby carriers are machine washable. You'll find specific washing instructions on the label.

Washing: Hand wash or machine wash on cold/prescribed temperature, delicate cycle, always in a laundry bag to protect the buckles.

Cleaning: Remove small stains, preferably locally, with water. If you use stain remover or detergent, rinse it thoroughly immediately (note: some products may discolor dark fabrics).

Drying: After washing, reshape the fabric and let the baby carrier dry flat or on a drying rack in a well-ventilated area. Make sure both the fabric and filling are completely dry.

Tip: To extend the life of your baby carrier, we recommend spot cleaning as much as possible and only washing it when necessary.

Our baby carriers are suitable from birth (3.2 kg) up to approximately 20 kg. This means you can use the carrier until your little one is a toddler.

Yes, our baby carriers are one size fits all. The hip belt is adjustable up to approximately 130 cm, making them suitable for plus-size parents as well.

Yes, our baby carriers comply with European guidelines and have been tested according to the CEN/TR 16512 standard. This test guarantees that our baby carriers meet requirements for safety, strength, and user comfort.

With a LUMBAYA baby carrier you choose a product that has been thoroughly tested and fully meets the highest quality and safety requirements.

Yes, our baby carrier is carefully designed with hip safety in mind. Correct posture is crucial. Always maintain the deep sitting or "M" position: your baby's knees are higher than their bottom, with the weight supported by their bottom and not under their knees.

Check your baby's position each time you use the stroller. For advice specific to your child, we recommend consulting your pediatrician or specialist.